At Tech Boulevard, we want you to feel confident when shopping with us. If something isn't right with your order, our support team is available to help you understand the options available and guide you through the next steps.
Starting a Return
If you need to request a return, please contact our customer support team with your order details and the reason for your request.
Where applicable, our team will review the request and provide the relevant return instructions. Please wait for these instructions before sending an item back.
Return Eligibility
Return eligibility depends on the condition of the product, the type of item purchased and the circumstances of the return.
Items should generally be kept in their original condition with the packaging, accessories, manuals and other components supplied with the product.
Certain products may have different return requirements for hygiene, safety or other reasons.
Damaged, Faulty or Incorrect Items
If your order arrives damaged, faulty or different from what you ordered, please contact us as soon as possible.
When contacting support, include your order details and clear photos or other relevant information showing the issue. This helps our team assess the situation and determine the appropriate next step.
Refunds
Where a refund is approved, it will be processed according to our applicable refund policy and returned through the appropriate payment method.
Processing times after a refund has been issued can vary depending on the payment provider or financial institution.
Exchanges
If you would like to replace an item, contact our support team first. Available options may depend on the product, stock availability and the circumstances of your request.
Before Returning an Item
Please do not send a product to an address without first receiving the appropriate return instructions from Tech Boulevard.
This is particularly important because different products may have different fulfilment and return arrangements.
Need Help?
If you're unsure whether your order is eligible for a return, refund or replacement, contact Tech Boulevard Customer Support. Provide your order details and a brief explanation of the issue so our team can assist you.